Payment Policy

You can make payments for eCash Top Ups, on cybage.giftease.com, using the following payment methods:

• VISA Credit & Debit Cards
• Mastercard Credit & Debit Cards
• Maestro Debit Cards issued by some banks
• From your netbanking account with most Indian banks.
• Certain e-Wallets
• Your payment card, or netbanking account will be charged when you place an order with us.

Secure payments with your Credit/Debit cards:

Using your credit/debit card to shop on giftease.com is safe. We do not capture or store your credit/debit card information on our website, and this is only entered by you on the secure payment gateway page provided by PayU India, our payment gateway provider. The URL of this page is https://secure.payu.in/

• To enhance security of your payment data, all required card details (i.e. credit/debit card number, expiration date, CVV etc.) are captured on the secured payment page, and encrypted in accordance with  industry standards, and are securely transmitted to your Card Issuing bank for obtaining an authorization decision. At no time during the purchase process or thereafter, does Giftease have access to, or stores, your complete card account information. For more details on this please refer our Privacy Policy
• For greater security, credit card payments are secured by ‘Verified by VISA’ facility, applicable to VISA cards. This is an additional security measure necessitating you to enter a password which only you, the card holder, can have access to. You shall enter this password directly into your card issuing bank’s secure system.
• It is not uncommon for a request for credit / debit card authorization to fail once or twice before the card is finally authorized. This happens due to problems with your card issuing banks servers. You must try again till you get a successful notification.
• At times the bank’s payment servers or your issuing banks payment servers may be down, in which case a message will be posted informing you of the same. Under such circumstances, you can continue shopping and add items to the bag which would then be saved and you can come back later and complete the payment transaction within 24 hours.
• If you are using a card issued by a bank outside India to place your order and if your card is not registered for ‘Verified by Visa’ facility, we may request you to send us a scanned copy of the FRONT SIDE ONLY of the card used to place the order. The scanned copy should be sent to  customercare@giftease.com . Please mention your Order reference number in the subject line of the email.
• Payment on your card bill will appear in your local currency (as per the norms of your card issuing bank). Your card will be charged as per prevailing rate of exchange and charge policies of your card issuer.             

Secure payment through netbanking 

You can make a payment through Net Banking directly from your Bank account. It works just like you make payments from your bank account.

• On the checkout page, select the Net Banking option and then select your preferred bank from the drop down and click on ‘Place Order' button at the bottom
• You will be directed to your Bank’s netbanking login page from where you can login using your Net Banking login id and password and complete the payment. After the payment is successfully completed you will be directed back to our site where your order confirmation will be generated.
• At no point during the transaction, does Giftease captures or store your full bank account or Net Banking details. We process the order based on the confirmation received from your bank
• The Net banking facility is provided through our payment gateway provider, PayU India.

PLEASE CALL AT +91 020-67622000 (Monday to Saturday 9.30am-7.30pm and Sunday 10.00am-7.00pm) OR MAIL US AT customercare@giftease.com if you have any queries or concerns about payment options on our website.